Frequently asked questions

WE ARE HERE TO HELP OUR CLIENTS

Browse our FAQ's. Your query might just be down below.
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We can never guarantee a price as the surgeon will need to do a physical evaluation first. Reasons the price can change are more than likely due to the patient requiring different procedure, extra time in hospital, ICU costs and extra theatre time. This is an unlikely event happening to less than 10% of patients however we recommend you plan for the unpredictable.
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Bank transfer before you leave (there is a minimum time frame for this option so please speak with your Case Manager) paid direct to the hospital/clinic via cash, Visa, Master Card, after your consult.
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All our surgeons are Plastics Reconstructive Surgeons who have practiced overseas and in their own country. Our company has a long standing relationship with the surgeons and we currently only use three surgeons. All case managers have also had surgery in Thailand.
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Our hospitals are accredited with Joint Commission International (JCI) also known as the gold standard in global healthcare. JCI identifies, measures and shares best practices in quality and patient safety around the world. This accreditation can give you peace of mind that you are dealing with a safe and reliable hospital.
To find out more go to www.jointcommissioninternational.org
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This is the amount of time the surgeon and hospital require you to stay for the benefit of your own health. This will allow for the appropriate amount of follow up consultations and time before boarding a long haul flight. These are not negotiable.
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Yes. If you do not feel comfortable after consultation, there is no obligation to go ahead with treatment.
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The more in advance you book the better the chances you have of securing your preferred dates and times with the surgeon and hospital. If you however are short on time we can arrange appointments with just a few day’s notice.
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All surgeons we use at IR have an excellent command of English. It's important that both you and your surgeon are aware of what your desired outcome will be.
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While there is always some degree of risk when embarking on treatment the risk is no greater than having it done in Australia or New Zealand.
International Rejuvenation have done extensive research over many years to provide you with the very best specialists using state of the art treatment and minimising the risk to every possible degree. Many of our dentists are also members of international organisations, such as the ISO (International Organisation for Standardisation) or the JCI (Joint Commission International).
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Yes of course. We also have a private Facebook group where both new and past patients interact.
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We can never guarantee a price as the surgeon will need to do a physical evaluation first. Reasons the price can change are more than likely due to the patient requiring different procedure, extra time in hospital, ICU costs and extra theatre time. This is an unlikely event happening to less than 10% of patients however we recommend you plan for the unpredictable.
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Bank transfer before you leave (there is a minimum time frame for this option so please speak with your Case Manager) paid direct to the hospital/clinic via cash, Visa, Master Card, after your consult.
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All our surgeons are Plastics Reconstructive Surgeons who have practiced overseas and in their own country. Our company has a long standing relationship with the surgeons and we currently only use three surgeons. All case managers have also had surgery in Thailand.
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Our hospitals are accredited with Joint Commision International (JCI) also known as the gold standard in global healthcare. JCI identifies, measures and shares best practices in quality and patient safety around the world. This accreditation can give you peace of mind that you are dealing with a safe and reliable hospital.
To find out more go to www.jointcommissioninternational.org
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Yes. It is not a must, but it is polite to learn a “welcome” and “thank you” phrase for the country you are visiting for treatment.
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If you are having major dental or surgery we do not recommend booking any day tours prior to leaving Australia. You may not feel like venturing out , so soon after treatment.
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The answer is no. If you are staying at nice hotel (4 stars and up), simply ask at reception for an adapter. Many new hotels are making the power points universal.
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Thailand: No you do not need a visa to travel to Thailand unless you are planning to stay for more than 30 days. These passport holders include Australia, New Zealand, United Kingdom, United States of America and Canadian. Please consult your travel agent for further advice.

Philippines: No you do not need a visa to travel to the Philippines unless you are planning to stay for more than 30 days. These passport holders include Australia, New Zealand, United Kingdom, United States of America and Canadian. Please consult your travel agent for further advice.
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Thailand: No you do not need any vaccinations to travel to Thailand. However some patients feel more comfortable knowing that they have taken every precaution. If you are worried, we recommend asking your local GP for their recommendations.

Philippines: Some vaccinations may be recommended please seek advice from your GP.
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No, in Thailand and the Philippines the water is not safe to drink. You will need to drink bottled water at all times. Please also brush your teeth with bottled water and keep mouth closed while showering.
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We have a preferred travel agent that we can pass your details on to help arrange your flights, accommodation and airport transfers if needed.
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Thailand: The staff at our dental clinics will be easy to communicate with however you may find it more difficult in taxis and in some shopping districts. Thailand is a very popular tourist destination and someone to help is never far away.

Philippines: English is so widely spoken there from taxi drivers to dentists it’s hard to tell if it’s their first language or not. This is a great destination for those concerned about language barriers.
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Yes you can withdraw money from ATMs and use your credit card at all of our clinics. A tip is to check the fees you will incur for using your card overseas, this varies from bank to bank. We also recommend informing your bank the dates you will be away and the amount you intend to spend.
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Yes, some of the dental clinics we use offer a private limousine service for transfers to and from your appointments and the airport.

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